The protocol
Buy. Walk in. Read.
ZENON sells the lab test, start to finish: you buy online, your authorisation arrives, a partner lab takes the sample, and the results go to you and nobody else.
01Choose your test
Online, in two minutes. You pay and your lab authorisation is ready.
02Walk into the lab
Barcelona and Madrid during collection hours. Valencia, Málaga and Mallorca by appointment.
- Barcelona
- Walk in during collection hours with your authorisation.
- Valencia
- By appointment, always. The authorisation tells you how to set it.
- Madrid
- Walk in during collection hours with your authorisation.
- Málaga
- By appointment, always. The authorisation tells you how to set it.
- Mallorca
- By appointment, always. The authorisation tells you how to set it.
03Results to you
To your inbox with the laboratory's reference ranges, in 1 to 5 days depending on the test.
Questions
Do I need a referral from a doctor?
No. Your purchase creates the lab authorisation, and that is the only paper the lab needs.
How do the results arrive?
By email, as the laboratory's report, with the reference range printed next to every value. Each test page shows its own lab days.
Do I need to fast?
Depends on the test: its page and your authorisation say exactly what to do. When fasting applies, water is fine.
Who sees my results?
You. The results go to the email you gave at checkout, and health data is processed only to run your test.